Introduce the Seven Keys to Empathetic Conversations 

    • Use these keys as guidelines for the conversation. If anyone steps out of lines, as the moderator it’s your job to gently guide them back in line.

Share your reactions

    • What did you learn?
    • What did you think?
    • What did you feel?
    • What stood out to you?

Explore your reactions

    • Why did that make you think, feel, & react the way you did?